Director of Outside Sales

Department: Outside Sales

Reports to: VP of Sales and Marketing

Job Summary

We are seeking a highly motivated and results-driven Director of Outside Sales to lead and direct our outside sales team. The ideal candidate will have a strong background in sales, with an emphasis on IT solutions, and proven leadership experience. This individual will be responsible for overseeing daily operations, driving sales performance, and ensuring that the sales team meets its objectives. The Director of Outside Sales will also provide ongoing training, implement strategies to increase market share, and support the development of long-term client relationships.

Essential Functions

• Lead Daily Operations: Direct and oversee the daily activities of the outside sales department, ensuring workflow efficiency, establishing priorities, setting deadlines, and developing performance standards.
• KPI Management: Monitor, track, and report on key performance indicators (KPIs) to assess department performance, identify trends, and optimize processes.
• Sales Goal Achievement: Ensure that the sales team consistently meets or exceeds their sales goals and quotas. Set clear expectations and implement strategies to achieve targets.
• Goal and Policy Development: Develop, interpret, and communicate departmental goals, policies, and procedures to the team. Provide guidance on how to meet organizational sales objectives.
• Team Training & Development: Provide regular training and professional development opportunities to sales team members. Offer mentorship and support to ensure skill growth and improved performance.
• Sales Strategy Implementation: Create and implement sales initiatives designed to increase overall sales and market penetration.
• Client Relationship Building: Assist the sales team in building and maintaining strong, long-term relationships with customers to increase satisfaction and retention.
• Collaboration Across Departments: Work closely with other departments (e.g., marketing, customer support) to ensure seamless sales flow and offer additional support in client decision-making.
• Market Share Growth: Develop and implement strategies aimed at increasing the company’s market share within the IT industry.
• Follow-up and Client Engagement: Ensure that team members follow up with potential customers in a timely and effective manner to maximize conversions.
• Sales Analysis & Reporting: Generate reports and conduct sales data analysis to measure team performance, identify areas for improvement, and inform strategic decisions.
• Escalated Client Support: Handle escalated client objections and concerns, providing resolution and support to the sales team.
  
  
  

Qualifications

• Education: BA/BS degree in Sales, Business, Communications, Marketing, Technology, or a related field; or an equivalent combination of education and work experience.
• Experience: At least 5 years of relevant experience in outside sales, with a preference for IT-related sales. A minimum of 3 years in a supervisory or managerial role.
• Communication Skills: Excellent verbal and written communication skills, with the ability to influence internal stakeholders and manage client relationships effectively.
• Sales Leadership: Proven ability to lead a team, set clear objectives, and provide guidance through the sales process, from lead generation to closing.
• IT Knowledge: Strong foundational understanding of information technology, including hardware, software, and IT services.
• Business Acumen: Comprehensive knowledge of business operations and sales strategies, with the ability to create realistic projections and sales objectives.
• Interpersonal Skills: Exceptional interpersonal and team collaboration skills, with the ability to work effectively across departments.
• Mentorship & Leadership: Strong leadership qualities with extensive experience in mentoring and training sales team members.
  
  
  

Atomic Data provides equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. Our organization will not discriminate against or harass any employee based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, familial status, veteran status, sexual orientation, gender identity, genetic information, status regarding public assistance, membership or activity in a local human rights commission activity, or any other characteristic protected by applicable federal, state, or local laws. Atomic Data will take affirmative steps to ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, promotion, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible. In addition, all employees are expected to perform their essential functions in a manner that supports equal employment opportunities.

Any employee or applicant for employment who believes they have been treated in a way that violates this policy should contact Human Resources. Human Resources will take immediate action to investigate and address allegations of discrimination or harassment confidentially and promptly.