What are the responsibilities and job description for the Customer Service Assistant position at ATP Direct?
Customer Service Assistant - Full Time / Entry Level
Location: Orlando, FL
Compensation: Entry Level / $44,250 plus uncapped commission and performance bonuses
Paid Weekly | Immediate Start!
Are you ready to take the first step towards a bright future in customer service? ATP Direct values attitude, passion, and—most importantly—personality, and we're seeking dynamic individuals who want to make an impact from day one.
About the Role:
This is more than just a job; it’s a chance to kickstart a career where your personality shines. Whether you're a recent school/college graduate or someone looking for an exciting entry into customer service, this role offers a fun, fast-paced environment where no two days are alike.
Prior experience in customer service or sales isn’t required—you’ll receive comprehensive training—but you do need to love working with people face-to-face and be comfortable taking on new challenges confidently.
Key Responsibilities:
- Be the Brand Ambassador: You’ll be representing our clients as the face and voice of their products and services. Your mission is to engage with customers, deliver top-notch presentations, and provide excellent product knowledge in a charismatic, professional manner.
- Customer Engagement: This role is all about interactions—talking with customers, answering their questions, and promoting products in a way that leaves them smiling. You'll be actively building rapport and establishing positive relationships, always putting customer satisfaction first.
- Diverse Work Environment: Your day will be split between office work and meeting customers in the field. It’s an exciting blend of tasks—sometimes you’ll be preparing client presentations at the office, other times you’ll be out meeting new people, making sure our clients' messages reach their audience.
- Sales and Marketing Activities: Depending on our client's needs, you'll be involved in a mix of B2B and residential sales and marketing activities. Each interaction is an opportunity to build your skills and set yourself apart as a proactive problem-solver.
Why This Role is for You:
- Career Development: We’re looking for go-getters, self-starters, and trailblazers—if you want to learn, grow, and develop a rewarding career, this is the place to do it. You’ll receive continuous support and training designed to set you up for success, whether that means becoming a team lead, a top sales performer, or exploring other opportunities within the company.
- Team Culture: You'll be part of an outgoing, friendly team that knows how to work hard and celebrate wins together. Our core values include collaboration, enthusiasm, and integrity, and we thrive on seeing our people succeed. If you bring a positive attitude and the desire to learn, you'll fit right in.
- Performance Bonuses and Commission: Your hard work is rewarded! With a base salary plus uncapped commissions and performance bonuses, the potential earnings are in your hands. Get paid weekly and enjoy the financial rewards of your efforts right away.
Who We're Looking For:
- Customer-Centric Personality: Someone who genuinely loves interacting with people and is always looking to provide an amazing experience.
- Confident and Outgoing: You have no problem approaching customers, striking up a conversation, and sharing what you know in a compelling way.
- Motivated and Ambitious: Whether you’re just starting out or looking for a fresh start, you’re ready to hit the ground running, work hard, and achieve your goals.
If you’re someone who brings energy, enthusiasm, and the drive to be part of a successful team, then we want you on board!
What Happens Next?If you've read this far, there's just one thing left to do—click the 'APPLY' button!
Next Steps:
- Shortlisted candidates will hear from us within 3-4 working days to arrange an interview.
- Interviews will be conducted online via Zoom.
- This is an in-office role, based in Orlando, FL. Successful applicants must be able to commute daily, as remote work is not available for this position.
We’re hiring immediately, so if you're ready to join an energetic and supportive team that values passion and personality, apply today and let’s get started!
Job Type: Full-time
Pay: From $44,250.00 per year
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Shift:
- Day shift
Application Question(s):
- What is your best contact email?
Ability to Commute:
- Orlando, FL (Preferred)
Ability to Relocate:
- Orlando, FL: Relocate before starting work (Preferred)
Work Location: In person
Salary : $44,250