What are the responsibilities and job description for the Customer Service Assistant position at Moon Moments Ltd?
Join our client’s team as a Customer Service Assistant in this Entry Level position
Full Time | On-site role
Compensation: Weekly Pay
Location: Orlando, FL
A background in customer service and or sales is preferred. However, our client hires on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll need to be confident and comfortable interacting with customers face-to-face where they reside and shop in the Orlando area. They are looking for individuals who will go above and beyond to deliver and who are determined to be the best.
Responsibilities:
- Customer Engagement: Serve as the primary point of contact for customers, greeting them warmly and engaging in friendly interactions to create positive experiences. This will occur in in-person interactions where customers reside and shop in Orlando.
- Product Promotion: Promote clients' products and services effectively, understanding their features, benefits, and unique selling points to showcase them to customers persuasively.
- Product Knowledge: Continuously learn and maintain strong product knowledge across various client offerings, ensuring the ability to deliver informative presentations and answer customer inquiries confidently.
- Professional Representation: Represent clients with confidence, charisma, and professionalism, embodying their brand values and maintaining a positive image at all times.
- Value Alignment: Embrace and embody the core values of the company and its clients, understanding that these values reflect who we are, what we stand for, and how we behave in every interaction.
- Initiative and Drive: Demonstrate a proactive attitude and a willingness to take initiative, showing the qualities of a go-getter, self-starter, and pacesetter in every task and interaction.
- Team Collaboration: Work collaboratively with colleagues and team members, contributing to a positive and supportive team environment characterized by teamwork, mutual respect, and shared goals.
- Innovative Thinking: Exhibit innovative thinking and problem-solving skills, striving to be a trailblazer and game-changer in customer service approaches and strategies.
- Adaptability: Be adaptable and flexible in handling various aspects of client acquisitions, responding effectively to changing circumstances and customer needs.
- Continuous Improvement: Commit to personal and professional growth, seeking opportunities for skill development, training, and improvement to enhance performance and contribute to overall success.
If you’ve read this far, you know what to do now, click the 'APPLY' button.
What happens next: A member of our team will be in contact with shortlisted candidates within the next 3-4 working days to arrange a suitable time to complete an interview.
All interviews are carried out online via Zoom at this time. The office is based in Orlando, FL, and if successful, you will be required to commute to the office daily. This is an immediate start opening so we will be contacting successful applicants within 3-4 working days, so keep an eye on your emails.
Hiring Immediately.
Salary : $37,000 - $47,000
