What are the responsibilities and job description for the Fleet Coordinator/Manager position at ATR International?
Job Description
Job Description
6 months contract
The candidate MUST be able to attend meetings in Foster City, CA
Position Summary :
The Fleet Coordinator / Manager will play a crucial role in managing the company’s U.S. Fleet Operations and supporting field-based employees. This position ensures efficient day-to-day fleet management while providing exceptional service to Fleet drivers. The Fleet Coordinator / Manager will report directly to the Associate Director, U.S. Fleet Operations and collaborate with cross-functional teams to optimize vehicle usage, resolve issues, and maintain compliance with corporate Fleet policies.
Key Job Responsibilities :
- Driver Support :
o Serve as the escalation point for field-based employees regarding fleet-related inquiries, including vehicle management and program compliance.
o Address and resolve driver concerns, answer questions, and guide drivers to existing resources.
o Monitor vehicle inventory and program administration to ensure optimal fleet deployment.
o Apply broad business acumen, including using analytical methods to compare the costs and benefits of different fleet business initiatives.
o Manage the onboarding and offboarding process.
o Consult with vendors for vehicle registration, licensing, and compliance requirements.
o Track service performance metrics and escalate issues as needed.
o Maintain accurate fleet records, including vehicle assignments, mileage, and maintenance history.
o Contribute to the development and distribution of monthly fleet reports.
o Ensure driver adherence to fleet policies and safe driving practices.
o Assist in the execution and tracking of driver training on fleet program guidelines.
o Identify and implement process enhancements to improve fleet operations efficiency and driver satisfaction.
o Perform other sales operations duties and special projects, as assigned.
Minimum Requirements :
o 5 years of experience in fleet management, operations coordination, or a related role.
o Experience working with field-based employees is required.
o Excellent communication and interpersonal skills to support driver engagement.
o Experience with project delivery for large, cross functional projects.
o Proficient in Microsoft Office Suite including Excel expertise (functions, expressions, pivot tables, formulas, data sets) required.
o Independent thinker with the ability to take both a commercial and operation view of complex situations.
o Ability to manage multiple priorities in a fast-paced environment.
Key Competencies :
This person for this position should have some experience with fleet, vendor collaboration and extremely comfortable interacting with fleet drivers and stakeholders
