Demo

Fleet Coordinator/Manager

Integrated Resources
San Francisco, CA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Job Description : Fleet Coordinator / Manager

Reports To : Associate Director, U.S. Fleet Operations

Bill Rate :

Location : The candidate can be 100% remote, preferably located in California or a surrounding state, and open to attend in-person meetings at the Foster City office, if needed.

Position Summary :

The Fleet Coordinator / Manager will play a crucial role in managing the company's U.S. Fleet Operations and supporting field-based employees. This position ensures efficient day-to-day fleet management while providing exceptional service to Fleet drivers. The Fleet Coordinator / Manager will report directly to the Associate Director, U.S. Fleet Operations and collaborate with cross-functional teams to optimize vehicle usage, resolve issues, and maintain compliance with corporate Fleet policies.

Key Job Responsibilities :

  • Driver Support :

o Serve as the escalation point for field-based employees regarding fleet-related inquiries, including vehicle management and program compliance.

o Address and resolve driver concerns, answer questions, and guide drivers to existing resources.

  • Fleet Operations Management :
  • o Monitor vehicle inventory and program administration to ensure optimal fleet deployment.

    o Apply broad business acumen, including using analytical methods to compare the costs and benefits of different fleet business initiatives.

    o Manage the onboarding and offboarding process.

  • Vendor Coordination :
  • o Consult with vendors for vehicle registration, licensing, and compliance requirements.

    o Track service performance metrics and escalate issues as needed.

  • Data Management and Reporting :
  • o Maintain accurate fleet records, including vehicle assignments, mileage, and maintenance history.

    o Contribute to the development and distribution of monthly fleet reports.

  • Policy Compliance and Training :
  • o Ensure driver adherence to fleet policies and safe driving practices.

    o Assist in the execution and tracking of driver training on fleet program guidelines.

  • Process Improvement :
  • o Identify and implement process enhancements to improve fleet operations efficiency and driver satisfaction.

  • Other :
  • o Perform other sales operations duties and special projects, as assigned.

    Minimum Requirements :

  • Education : Bachelor's degree in business, supply chain, operations management, or a related field (preferred).
  • Experience :
  • o 5 years of experience in fleet management, operations coordination, or a related role.

    o Experience working with field-based employees is required.

  • Skills :
  • o Excellent communication and interpersonal skills to support driver engagement.

    o Experience with project delivery for large, cross functional projects.

    o Proficient in Microsoft Office Suite including Excel expertise (functions, expressions, pivot tables, formulas, data sets) required.

    o Independent thinker with the ability to take both a commercial and operation view of complex situations.

    o Ability to manage multiple priorities in a fast-paced environment.

    Key Competencies :

  • Customer-focused mindset with a commitment to providing top-tier driver support.
  • Engage directly with drivers via email and phone, providing prompt and professional responses.
  • Strategic thinker with the ability to independently manage projects and tasks, while keeping management informed on progress, challenges, and proposed solutions.
  • Ability to collaborate across departments and with external vendors.
  • This person for this position should have some experience with fleet, vendor collaboration and extremely comfortable interacting with fleet drivers and stakeholders

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