Business Office Director

Shape the Future of Our Community as a Community Business Director!

Are you a detail-oriented leader with a passion for finance, operations, and making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment where your skills drive success? If so, we invite you to join [Company Name] as a Community Business Director (CBD)!

In this pivotal role, you’ll serve as the backbone of our community, ensuring seamless operations, financial excellence, and a positive experience for residents, families, and employees. Your work will be essential in shaping a vibrant, thriving community for everyone.

Why You’ll Love This Role

• Make an Impact: Your expertise will directly influence the well-being of residents and employees while driving financial and operational success.
• Be a Trusted Resource: You’ll be the go-to person for accurate, timely information for residents, families, and staff, ensuring smooth operations and top-notch service.
• Drive Success: Oversee key business functions, including payroll, billing, vendor payments, and budgeting, while ensuring compliance and efficiency.
• Lead and Inspire: Build and manage a high-performing team, fostering a culture of excellence, collaboration, and growth.
• Create Opportunities: Help employees understand their benefits, manage their growth, and experience the rewards of being part of a thriving community.

What You’ll Be Doing

• Maintains and oversees specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
• Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assists the Executive Director with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
• Manages and directs all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensures correct coding of the community’s accounts payable and accrues expenses as needed.
• Directs collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations.
• Primary community responsibility for assistance with month-end close process. This would include, among other things, accrual preparation and analysis of general ledger/monthly operating statements. Works with Executive Director to fully understand operating results and trends.
• Diligently works toward the completion of special projects, request, and assignments as appropriate.
• Serves as the community’s “manager-on-duty” on a regular basis.
• Assists in sales process by conducting inquiry tours as necessary.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

What You Bring

• Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.  Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Past history of solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.

What We Offer

• Competitive salary with monthly commission bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• A supportive team environment where your contributions are valued and celebrated.