What are the responsibilities and job description for the Medical Receptionist/Front Desk position at ATRIUM MEDICAL GROUP?
About us
ATRIUM MEDICAL GROUP is a small business in Willoughby, OH. We are professional, agile and our goal is to provide excellent customer service to both patients and other healthcare professionals who call our office for appointments and all healthcare related needs. We are a fast-paced internal medicine practice and excellent phone skills are a must. This position will also check patients in and out at their appointments and we are require professional and courteous treatment extended to all who encounter our practice. .
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Answer phone calls and respond to patient inquiries
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents and
processing medical records requests
- Adhere to HIPAA regulations to ensure patient privacy and confidentiality
- Collaborate with healthcare providers and staff to ensure smooth operations
Experience:
- Previous experience as a medical receptionist or in a similar administrative role preferred
- Knowledge of medical terminology and procedures is a plus
- Familiarity with medical or dental office operations is beneficial
- Proficiency in using electronic medical record systems, such as Epic or similar software, is desirable
- Strong organizational skills and attention to detail are essential for managing patient records accurately
- Excellent communication skills, both verbal and written, to interact with patients and healthcare professionals
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17