What are the responsibilities and job description for the Salon Assistant/Receptionist position at Atrium Salon & Beauty Garden?
Job Summary
As a Salon Assistant/Receptionist, you will be the first point of contact for clients visiting or contacting the salon. Your role is crucial in providing exceptional customer service and ensuring smooth salon operations.
Responsibilities
- Greet clients warmly and assist them with check-ins and check-outs
- Schedule appointments and manage the salon's booking system
- Answer phone calls, respond to inquiries, and provide information about salon services
- Maintain a clean and organized salon
- Assist with retail sales by promoting salon products and upselling services
- Process transactions using the Point of Sale (POS) system
- Coordinate with stylists to ensure timely service for clients
- Conduct product demonstrations when necessary
Qualifications
- Previous experience in customer service, preferably in a salon or retail environment
- Proficiency in basic math for handling transactions and retail sales
- Strong communication skills and a friendly demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Familiarity with Clover & Fresha POS systems is a plus
- Supervisory experience or knowledge of retail math is advantageous
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Shift:
- Day shift
Experience:
- POS: 1 year (Required)
- Customer service: 1 year (Required)
Work Location: In person
Salary : $17