What are the responsibilities and job description for the Digital Beauty Advisor position at Atrium Staffing?
About Atrium :
What you do matters . As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team.
Client Overview :
Our client is a well-known and international beauty company. They pride themselves on their commitment to quality, innovation, and customer satisfaction. They are looking for a Digital Beauty Advisor to join their team and help them deliver exceptional services.
Salary / Hourly Rate :
24 / hr
Position Overview :
The Digital Beauty Advisor will support brands by responding to consumer contacts on social and public channels. The Digital Beauty Advisor will provide expert knowledge to consumers, salons, and other sources contacting the company for information or seeking assistance on brands, products, or brand e-commerce sites. The Digital Beauty Advisor will utilize opportunities to build sustainable relationships. They will offer insights to the brands and Internal Care team for continuous service and platform improvement.
Responsibilities of the Digital Beauty Advisor :
- Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers promptly (TikTok, Facebook, Instagram, and Twitter).
- Support public channels (social, R&R, and Q&A) by providing insight, strategy recommendations, and engagement.
- Attend brand and care training, work sessions, and meetings.
- Follow brand and care-provided social FAQ documents for launches and key social moments.
- Compose custom responses that clearly address the issue.
- Recognize and recommend new ways to influence consumers in their purchase decisions.
- Alert critical customer complaints to the internal Care and Brand teams and assist with problem-solving.
- Provide social content and engagement recommendations based on consumer feedback and trends.
Qualifications for the Digital Beauty Advisor :
Education Requirements :
Benefits :
Salary : $24
