What are the responsibilities and job description for the Digital Beauty Advisor Role position at Beacon Hill?
About Us
Beacon Hill is a dynamic and innovative search and career placement firm that sets a new standard in flexible staffing solutions. We are passionate about innovation, creativity, and continuous improvement.
Job Description
As a Digital Beauty Advisor, you will be responsible for engaging with customers across all social platforms, providing timely and accurate responses, and supporting brand strategies. You will attend training sessions, stay up-to-date with social media trends, and maintain high-quality standards in all interactions.
You will also be responsible for recognizing opportunities for improvement and leading initiatives to enhance customer satisfaction. Additionally, you will document product issues and enter required information in the CRM to ensure data integrity.
Requirements
- Bachelor's Degree
- 1-2 years' experience in social media engagement
- Customer service experience desired
- Customer-obsessed mindset
- Knowledge of major social media platforms
- Ability to work in a fast-paced environment
- Flexibility, adaptability, resourcefulness, and responsiveness
- High level of organization and attention to detail
- Positive attitude and interest in beauty, fashion, or lifestyle brands
Our Benefits
We offer a comprehensive benefits package, including medical, dental, vision, and federal and state leave programs as required by applicable agency regulations. Upon successfully being hired, details will be provided related to our benefit offerings.
