What are the responsibilities and job description for the Operations Supervisor position at AtWork Group?
Great opportunity for a Teller Supervisor to move into an Assistant Branch Manager Position (Operations Supervisor). The Assistant Branch Manager is under the direction of the Branch Operations Manager supervises staff members in the branch. Salary $72k-$76K annual bonus.
Essential Job Functions and Responsibilities of the Assistant Branch Manager :
- Regular and predictable attendance and punctuality.
- Open and close the branch, as needed.
- Supervise CSR staff, ensuring adherence to bank policies, procedures, and standards.
- Schedule shifts, lunches, breaks and time off for optimum customer service.
- Provide staff with on-going training through staff meetings or one on one coaching’s and performance reviews.
- Delegate duties to staff and review work for accuracy and understanding.
- Resolve customer complaints satisfactorily.
- Prepare weekly incoming / outgoing cash shipments to Head Office, according to schedule.
- Work with Branch Manager to promote a positive, enthusiastic work environment towards excellent Customer Service and harmonious Employee Relationships.
- Function as Bank Secrecy Officer Alternate and complete daily BSA reporting and compliance checks.
- Other duties as assigned to the Assistant Branch Manager.
If you are interested in the Assistant Branch Manager position, please submit your resume.
Salary : $72,000 - $76,000
