What are the responsibilities and job description for the Enrollment Services Representative position at AtWork Personnel Services?
Job Description
Job Description
The Enrollment Services Representative is responsible for ensuring all prospective and enrolled students receive timely, accurate and compliant information and overall excellent customer service.
The Enrollment Services Representative will promptly schedule and conduct interviews with prospective students, providing complete and accurate information regarding educational programs, expected outcomes, student services, and financial considerations while determining appropriateness of candidates for enrollment. The Enrollment Services Representative will follow up with both interviewed and enrolled students through to matriculation.
The Enrollment Services Representative works primarily with students interested in core programs, which typically start every 5 to 6 weeks and can include onsite, blended, and fully online certificate and degree programs as well as degree completion programs.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and / or Experience
- Bachelor’s degree preferred.
- Minimum of 3 years of high-volume, fast-paced customer service experience.
- Prior Enrollment Services / Admissions or non-durable sales experience a plus.
- Superior organizational, problem solving, multi-tasking and time management skills.
- Excellent interpersonal, written and oral communications skills required.
- Proficiency with Microsoft Office Suite – Outlook, Word, Visio, Excel and PowerPoint
This is 100% on campus, No remote or Hybrid schedule available.
Must be available Monday - Thursday between the hours of 8 : 00 - 8 : 00 and Friday's 8 : 00 - 5 : 00 p.m.
Temp to Hire opportunity .
Company Description
For over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 75 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.
Company Description
For over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 75 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.
