Executive Housekeeper - Holiday Inn Express-Opelika, AL

Holiday Inn Express-Opelika, AL is actively seeking a Full-Time Executive Housekeeper to join our work family!

SUMMARY/OBJECTIVE

The Executive Housekeeper supervises all housekeeping employees, plans and assigns work assignments, trains newly recruited employees, audits and inspects housekeeping personal work assignments, and requests supplies.

JOB RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities. The Executive Housekeeper:

• Cleans and inspects rooms daily.
• Directs housekeeping staff and a commercial laundry account in the fulfillment of unit project assignments within budget, with quality, and on schedule.
• Evaluates safe work practices in job performance reviews.
• Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of resident areas and rooms for sanitation, order, safety, and proper performance of assigned duties.
• Assures that Housekeeping staff follows established safety regulations in the use of equipment and supplies at all times.
• Inspects storage rooms, utility and janitorial closet, etc., for upkeep and supply control.
• Requisitions all housekeeping supplies and equipment and maintains adequate inventory levels to provide a clean, safe, and comfortable environment.
• Recommends to the General Manager budgetary amounts to meet the equipment and supply needs of the department.
• Develops and maintains written policy and procedures for housekeeping and laundry services and activities with other related units.
• Communicates with other unit supervisors to adequately plan for housekeeping services and activities.
• Coordinates housekeeping/laundry services and activities with other related units.
• Coordinates and monitors guest moves and responds to guest requests promptly and according to policies.
• Reports maintenance deficiencies to the maintenance technician and/or the General Manager.
• Coordinates repair needs with the General Manager and the maintenance department.
• Performs deep cleaning tasks and special projects as needed.
• Completes all brand specific training within the brands allotted time.
• Responsible for achieving and exceeding the guest satisfaction score.
• Keeps the business functions of the company confidential including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Other duties as assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPETENCIES

• Customer/Client Focus
• Time management
• Thoroughness
• Teamwork orientation
• Results driven
• Problem solving/analysis

SUPERVISORY RESPONSIBILITY

The Executive Housekeeper manages all employees of the housekeeping department. The Executive Housekeeper is also responsible for the performance management of active employees as well as the interviewing process of new applicants within that department.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

While performing the duties of this job, the employee frequently interacts with guests and other personnel. The employee is occasionally exposed to infectious waste, diseases, various medical conditions, etc., as well as cleaning chemicals.

PHYSICAL DEMANDS

• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment.
• Must have eyesight enabling vision both near and far
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to handle heat and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice; hear at a basic level; and understand English
• Must be able to write

SCHEDULING EXPECTATIONS

The Executive Housekeeper usually works from 8:00am to 5:00pm; however, the General Manager reserves the right to assign the Executive Housekeeper to other shifts. There is also frequent weekend work and the occasional holiday work.

REQUIRED EDUCATION AND EXPERIENCE

1. High school diploma OR GED certificate

2. 2 years of experience in the hospitality industry

3. Customer service background

WORK AUTHORIZATION

Must be legally authorized to work in the United States.

What we offer:

We offer our work family competitive pay, paid time off, holiday pay, and IHG Hotels & Resorts employee travel perks. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!

Does this sound like a job for you? If so, apply TODAY!

.We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.