Assistant Housekeeping Manager

Company Description

Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.

Job Description

As the Assistant Housekeeping Manager, you'll be the guardian of pristine spaces, leading a dedicated team to ensure every guest enjoys an immaculate and welcoming environment that surpasses expectations.

• Supervise and coordinate daily housekeeping operations, ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed established standards.
• Assist in recruiting, training, and managing housekeeping staff, providing guidance on cleaning protocols, performance expectations, and fostering a positive and collaborative work environment.
• Manage housekeeping supplies and equipment efficiently, implementing inventory control measures to optimize resource usage, reduce waste, and ensure consistent availability of necessary items.
• Conduct regular inspections to ensure adherence to cleanliness and maintenance standards, promptly addressing any issues to maintain a high level of guest satisfaction.
• Act as a point of contact for guest inquiries and concerns related to housekeeping, resolving issues promptly and ensuring a positive and seamless guest experience.

Qualifications

• Substantial experience in housekeeping roles within the hospitality industry, showcasing a comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
• Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and manage a team of housekeeping professionals effectively.
• Strong attention to detail and organizational skills, with the ability to ensure the highest standards of cleanliness and order in guest rooms and public areas.

​Benefits

Auberge Resorts is proud to support the needs of our team members and their families with a competitive and affordable benefits package including:

• Medical, Dental, Vision plans

• Flexible Spending Accounts

• Health Savings Account 

• Basic Life and AD&D

• Team Member Stay Discounts

• Employee Assistance Program

• Tuition Reimbursement

• Task Force Opportunities 

• Career Growth

• Voluntary plans: short- and long-term disability, additional life insurance coverage, accident, critical illness, hospital indemnity coverage, and legal insurance

• 401(k) program and receive a 4% match on employee contributions after one year.

Eligibility to enroll in our benefits is based on the applicable waiting period and employment status. Some benefits may require an employee contribution. The Plan documents supersede this description.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.