The Director of Housekeeping is a key leadership position responsible for overseeing and managing all housekeeping operations at Wildflower Farms. This role requires a dynamic and experienced professional to maintain the cleanliness order and presentation of guest rooms public areas and backofhouse spaces ensuring the highest standards of service cleanliness and guest satisfaction. The Director of Housekeeping will lead motivate and develop the housekeeping team while fostering a collaborative environment within the broader resort operations team.
Operational Leadership :
- Oversee all housekeeping functions ensuring rooms and public areas meet the resorts cleanliness and aesthetic standards.
- Manage daily operations including scheduling staffing and ensuring efficient workflow.
- Develop and implement standard operating procedures (SOPs) for cleaning maintenance and quality control.
- Monitor and maintain inventory levels for housekeeping supplies linens and amenities.
Team Management & Development :
Hire train and supervise a team of housekeeping staff ensuring they understand and adhere to Wildflower Farms values of hospitality and sustainability.Conduct regular performance evaluations provide feedback and implement development plans for staff members.Create a supportive positive and collaborative work environment for all team members.Guest Satisfaction :
Ensure that all guest rooms and public areas are consistently cleaned and maintained to the highest standards of cleanliness and comfort.Address guest concerns and complaints promptly taking corrective actions as needed.Collaborate with the front desk and guest services teams to ensure guest preferences and special requests are accommodated.Budget & Cost Control :
Manage the housekeeping departments budget ensuring efficient use of resources and cost control.Monitor supply usage and purchase orders ensuring appropriate stock levels while minimizing waste.Track and analyze performance metrics to optimize housekeeping efficiency and minimize labor costs.Health & Safety Compliance :
Ensure that all cleaning products and practices meet health safety and environmental standards.Enforce safety protocols and provide staff training on safe work practices including proper handling of cleaning chemicals and equipment.Conduct regular inspections to ensure compliance with safety hygiene and sustainability guidelines.Collaboration with Other Departments :
Work closely with the Front Office Team Engineering and Food & Beverage teams to coordinate room turnovers special requests and ongoing projects.Assist in preparing for group arrivals events and seasonal changes.Participate in departmental meetings and contribute to strategic planning for the resorts operational success.Pay Rate : $95000
Qualifications :
Minimum of 3 years of experience in housekeeping management or rooms division management in a luxury resort or hotel environment.Prior leadership or supervisory experience including staff development team management and budgeting.A background in sustainability practices and ecofriendly cleaning solutions is a plus.Exceptional organizational problemsolving and multitasking skills.Strong leadership and interpersonal communication skills.A keen eye for detail and high standards of cleanliness and presentation.Ability to work in a fastpaced dynamic environment with changing priorities.A high school diploma or equivalent is required. A degree in hospitality management or a related field is preferred.Ability to lift and carry up to 30 pounds.Flexibility to work weekends holidays and oncall shifts as needed.Additional Information :
Shinrin Yoku LLC is an Equal Opportunity Employer M / F / D / V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Shinrin Yoku LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work : Employment Type :
Fulltime
Key Skills
Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Department / Functional Area : Operations
Vacancy : 1
Salary : $95,000
