Global Travel Advisor

🌍 Embark On Your Next Adventure 🌍

Join Audley Travel and become our next Global Travel Advisor. You will be the first point of contact, inspiring clients to explore the world the Audley way! You’ll build rapport with clients, qualify leads, and share what makes our journeys unique.

Travel Shaped Around You: The Audley Way

We believe the best trips are those that reflect our clients unique way of seeing the world. For over 25 years, we've been crafting personalized journeys, allowing our clients to create a lifetime of unforgettable memories.

✨See more about life at Audley ✨

Role Highlights

• Keep up to date with general product developments around the business, to tailor your conversations to inspire future clients to travel with us. In time you will have developed specific knowledge of each area in order to showcase to clients why we’re unique.
• Demonstrate a total commitment to customer service. It is your goal to ensure all clients are impressed by Audley from the outset whether they choose to travel with us or not.
• You need to enjoy and thrive in a fast paced, flexible and entrepreneurial environment.

It Would be Great If

• You have experience in lead generation or call center roles, thriving in a fast-paced, customer-facing environment.
• Comfortable with phone-based work as the core of your role.
• Passion for travel, demonstrated through personal adventures or industry experience.
• Efficient in handling high call volumes, meeting daily/monthly targets, and staying resilient under pressure.
• Skilled at connecting with clients and identifying their needs.
• Can tailor your style to different clients and situations.
• High initiative, positive attitude, and a true commitment to excellent customer service.
• Strong planning, attention to detail, and deadline-focused.

What’s In It For You

📍This role is located in our Boston, MA office in the North End!

💰$52,200

❤️‍🩹90-100% coverage of insurance premiums

⭐Generous PTO policy (20 days to start, with anniversary-tied increases)

🎉10 paid holidays including your birthday off!

🌳1 day off to volunteer!

⏰Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office

✈️Exclusive travel opportunities and Friends & Family discounts

The Interview Process

Our interview process involves 3 main stages:

• One of our recruiters will review your application personally, and if successful we will invite you to complete a video assessment using a platform called HireVue. This provides an opportunity for you to answer some questions to help us explore your application further.
• A follow-up call with a recruiter to discuss next steps and share further details on the role.
• The last and final stage is an interview with two of our Global Travel Managers from the hiring team.
• Outcome and final feedback. We also encourage all candidates to provide us feedback, if they wish, to help us improve our recruitment process.

We welcome you to speak to our recruitment team at any point during your hiring process, if you have any specific questions before this please contact us on careers@audleytravel.com.

We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!

🎯Ready to turn your travel passion into a career? Click here and apply now to start your journey at Audley Travel!