People Operations Coordinator (Hybrid)

Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70 Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

Summary:

The People Coordinator is a vital role responsible for ensuring the smooth and organized operation of people-focused initiatives within a fast-paced and high-volume environment. Working closely with a tight-knit and collaborative People (HR) team, this position requires exceptional communication skills, energy, and thoughtfulness.

As a central point of support, the People Coordinator plays a key role in enhancing the workplace experience, making it both enjoyable and meaningful for employees. This role is ideal for someone who thrives under pressure, values teamwork, and takes pride in creating a positive and well-organized workplace environment.

You'll spend your days on the following:

• Serve as the liaison between the Senior People leader and team members, ensuring smooth communication and coordination.
• Act as a liaison between interdepartmental teams, ensuring seamless communication and coordination.
• Monitor and manage the main HR inbox, responding to inquiries and directing messages to appropriate team members.
• Process onboarding paperwork and send relevant documents as needed.
• Support interviewing scheduling and candidate resume screening.
• Organize leave plans and send relevant paperwork.
• Update benefits enrollments as needed.
• Support project timelines by tracking progress, updating schedules, and communicating key milestones to the People team.
• Schedule and organize meetings for teams and external vendors, ensuring efficient use of time and resources.
• Manage employee recognition deposits and budget loads.
• Maintain accurate and up-to-date employee records and documents.
• Prepare detailed meeting agendas and take comprehensive notes to share actionable follow-ups with stakeholders.
• Regularly update team documents, policies, and processes to reflect current practices and ensure accessibility.
• Research and coordinate special projects aligned with organizational goals, presenting findings and recommendations to Senior People leader.

What you need to be successful in this role:

• 1-2 years prior experience in HR coordination, office administration, or project management is preferred.
• Experience using HR systems, project management tools, Jira and Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of HR practices, employee engagement, and event planning is a plus.
• Eagerness to support HR initiatives and contribute to a cohesive and productive team environment.
• Excellent written and verbal communication to act as an effective liaison between HR leadership, staff, and employees.
• Ability to clearly articulate information and provide timely follow-ups.
• Exceptional ability to manage multiple projects, schedules, and priorities with precision.
• Strong attention to detail in maintaining records, preparing documents, and coordinating events.
• Proactive in identifying areas for improvement and proposing solutions.
• Ability to troubleshoot and resolve challenges independently or collaboratively.
• A collaborative approach with a positive and approachable demeanor.
• Trustworthy in handling sensitive employee information and maintaining confidentiality.

How this position is measured:

• Confidentiality: Demonstrates the ability to handle sensitive information with discretion and maintain trust.
• Deadline Management: Consistently meets project and task deadlines, ensuring timely and accurate completion of responsibilities.
• Effective Communication: Maintains clear, professional, and proactive communication with HR leadership, staff, and employees, using good judgment in all interactions.
• Organizational Efficiency: Manages multiple priorities effectively, ensuring smooth coordination of meetings, events, and processes.
• Support Effectiveness: Provides seamless support to HR leadership and team members, ensuring project timelines, inbox management, and administrative tasks are handled efficiently.

*During training period, this role is in person until transitioning to a hybrid schedule

Benefits of joining our team

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• EAP resources
• 13 paid holidays and PTO time
• Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program