What are the responsibilities and job description for the Quality Assurance Tester position at Augment Jobs?
We are seeking a meticulous and experienced Quality Assurance (QA) Consultant to join our team. As a QA Consultant, you will be responsible for ensuring that our products and services meet the highest standards of quality and compliance. You will collaborate with cross-functional teams to develop and implement quality assurance strategies, processes, and metrics. Your role will involve conducting audits, identifying areas for improvement, and providing recommendations to enhance overall product reliability, customer satisfaction, and operational efficiency. This position requires strong analytical skills, attention to detail, and a deep understanding of quality management principles and practices.
Roles And Responsibilities
Roles And Responsibilities
- Quality Management System (QMS): Develop, implement, and maintain a robust Quality Management System aligned with industry standards and regulatory requirements.
- Quality Audits: Conduct internal audits to assess adherence to quality standards, procedures, and regulatory requirements.
- Process Improvement: Identify opportunities for process optimization and efficiency gains within QA processes and across operational workflows.
- Quality Metrics: Define key quality performance indicators (KPIs), establish dashboards, and generate reports to monitor and analyze QA metrics.
- Root Cause Analysis: Investigate product defects, customer complaints, and non-conformities to determine root causes and implement corrective actions.
- Regulatory Compliance: Ensure compliance with relevant regulations, standards (e.g., ISO, FDA), and customer-specific requirements applicable to our products and services.
- Training and Development: Provide training and guidance to employees on quality assurance principles, best practices, and quality control techniques.
- Customer Satisfaction: Collaborate with customer-facing teams to address quality-related customer feedback, implement improvements, and enhance customer satisfaction.
- The compensation package for this full-time position includes a competitive base salary commensurate with experience and qualifications.
- Performance-based bonuses or incentives tied to achieving quality objectives, process improvements, and customer satisfaction metrics.
- Comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
- Opportunities for professional development and continuing education in quality management and regulatory compliance.
