Deputy Commissioner of Revenue - Tax Associate

STATEMENT OF DUTIES:

The Commissioner of Revenue’s Office is seeking a reliable and detail-oriented Deputy Commissioner of Revenue (Tax Associate) who will provide quality customer service to Augusta County residents, county personnel, and outside customers; perform intermediate skilled administrative support assisting citizens; maintain files and records for the office; does related work as required. Work is performed under the moderate supervision of the Commissioner of the Revenue or Chief Deputy Commissioner of the Revenue.

ESSENTIAL JOB FUNCTIONS:

• Demonstrate regular, reliable attendance.
• Maintain proper assessments of individual personal property by means of a recognized pricing guide (JD Power) or a percentage of cost.
• Assist with processing new business license applications and yearly renewals.
• Assist citizens with minimal State Income Tax filings and questions.
• Process incoming and outgoing mail and email.
• Assist taxpayers with any returns required to be filed with our office.
• Answer the telephone; respond to written and oral inquires pertaining to all local taxes.
• Cooperate with the Treasurer’s office to assist taxpayers with accurate billing.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to operate modern office equipment; ability to work thoroughly, accurately, and effectively under deadlines; good oral and written communication; ability to perform in a high-paced, multi-task environment; ability to work as a team and individually; ability to handle difficult customers.

EDUCATION AND EXPERIENCE:

High school diploma or GED and moderate experience in customer service, or equivalent combination of education and experience. Completion of a three-year in-house training program once hired.

PHYSICAL CONDITIONS AND NATURE OF WORK CONTACTS:

Conducts work in a sitting position; however, job requires frequent standing, walking, bending, and light lifting; interaction with internal and external customers, who are occasionally not cooperative. Communication covers confidential and sensitive information.

What We Offer:

• Competitive salary and benefits package.
• Starting salary range: $39,917 - $43,910
• Excellent fringe benefit package including VRS Retirement, life insurance, health insurance, PTO leave program and career development program.
• A collaborative, supportive work environment within a dynamic public service setting.
• Opportunities for training and professional development.

How to Apply:

Interested candidates should submit their resume, cover letter, and County Application to hr@co.augusta.va.us . Applications can be downloaded on the Augusta County website and position will be open until filled.