What are the responsibilities and job description for the Medical Office Phone Operator position at Augusta Urology Associates?
*Overview* We are seeking a skilled Phone Operator to join our team. The ideal candidate will be responsible for handling a high volume of incoming calls and providing exceptional customer service. *Responsibilities* - Answer and direct incoming phone calls in a polite and professional manner - Take accurate messages and forward them to the appropriate staff member - Utilize phone systems to transfer calls efficiently - Communicate effectively with callers to address inquiries or provide information. Scheduling appointments. *Qualifications* - Proficiency in administrative tasks such as data entry and clerical work - Ability to type accurately and quickly - Experience in front desk or customer service roles is a plus - Strong communication skills to interact with callers effectively
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Physical Setting:
- Medical office
Schedule:
- Day shift
Work Location: In person
Salary : $14 - $15