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Student Success Coordinator

Augustine Literacy Project-Charlotte
Charlotte, NC Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 7/20/2025

ALP Student Success Coordinator & Tutor

40 hours per week

Salaried position


Augustine Literacy Project® – Charlotte (ALP) is a Charlotte-based non-profit with a mission to improve the reading, writing and spelling skills of young, aspiring readers in under-resourced communities by providing free, long-term, one-on-one instruction from highly trained tutors. ALP trains and deploys tutors to conduct interventions with students who are a year or more behind in first or second-grade assessment benchmarks in decoding, encoding, and basic phonological awareness, and would not otherwise have access to tutoring in foundational literacy skills. Our tutors provide free, long-term, one-on-one instruction using research-based methodology.


Purpose

Manage deployment of volunteer tutors and progress of students through targeted literacy curriculum.


About the role: Student Success Coordinator

As part of ensuring high-quality tutoring sessions and a positive experience for volunteers and school staff, ALP provides a Student Success Coordinator (SSC) for each school site. This SSC is present at assigned school during tutoring sessions where they monitor tutor-student interactions. The SSC serves as ALP’s liaison to the school, streamlining communication with teachers and managing the volunteers. The SSC will build and maintain relationships with various stakeholders: students, tutors, and school staff.


About the role: Tutor

The tutor role will incorporate small group tutoring 3-5 days a week. Tutoring sessions may be with any student requiring reading support, regardless of age, and needing phonics instruction.


Responsibilities

  • Manage and support 20 tutors at two schools for the ALP tutoring program
  • Oversee 40 students progress through the ALP curriculum
  • Provide small group instruction using ALP curriculum
  • Assist with development of best practices for tutoring more than one student at a time
  • Develop and maintain relationships with school stakeholders
  • Communicate with school staff regarding student placement, progress, and graduation
  • Manage tutor/school schedules and capacity for tutors
  • Communicate with tutors, school staff and ALP on a regular, ongoing basis
  • Provide ongoing curriculum and lesson delivery support to tutors
  • Facilitate tutor meetings and development sessions
  • Maintain records of tutors and students
  • Attend team meetings and quarterly professional development trainings
  • Observe tutoring sessions and provide feedback and coaching to tutors
  • Serve as ALP ambassador within the Charlotte community, school sites, and personal networks
  • Review curriculum and other tutor/student materials as requested
  • Participate in recruiting sessions and other ALP events as requested


Desired Skills and Background

  • A person who is successful in this role will have all or most of the skills/background below.
  • Bachelor’s degree
  • Minimum of 2 years experience including, but not limited to, teaching or tutoring
  • A belief that ALL students can learn and have the potential to perform at or above grade level
  • Effective written and verbal communication skills
  • Knowledge and respect of public school culture
  • Experience providing encouragement, feedback, and coaching to volunteers
  • Ability/willingness to quickly build expertise in teaching, learning, and assessing
  • Interpersonal skills (listening, constructive feedback, empathy) with tutors, students, and school staff 
  • Strong organizational skills and attention to detail
  • Ability to problem-solve student challenges and behaviors
  • Experience working in low to moderate socioeconomic communities with elementary-aged students
  • Time management (ability to prioritize)


Typical Work Week

During a 40 hour work week, approximately 32 hours are dedicated to tutor support and student instruction in-person at school site with remaining hours dedicated to ALP meetings, scheduling, communications, and computer work. Please note hours may be slightly seasonal, in line with the program calendar. Several weeks in August and May will require up to 45 hours per week for program assessments and beginning and end-of-school-year logistics.


To apply: Please submit your resume, cover letter, and professional references to LaShonna Smith, lsmith@alpcharlotte.org for best consideration. 


ALP Is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, veteran status, or genetic information.


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