What are the responsibilities and job description for the Night Auditor position at Aum Sai Ram LLC - BNAAV?
Job Title: Hotel Night Auditor
Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process, and performing daily financial reconciliations.
Key Responsibilities:
- Provide excellent guest service
- Perform front desk duties including check-in and check-out of guests
- Handle guest inquiries and resolve any issues that may arise during the night
- Conduct nightly audits of financial transactions and prepare reports
- Ensure the security and safety of the hotel premises during the night shift
- Maintain accurate records of guest accounts and transactions
- Collaborate with other departments to ensure guest satisfaction
- Assist with administrative tasks as needed
Skills and Qualifications:
- High school diploma or equivalent; additional education in hospitality management is a plus
- Previous experience in a hotel or customer service role preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Proficient in using hotel management software and Microsoft Office Suite
- Ability to work independently and manage time effectively
- Flexibility to work night shifts, weekends, and holidays
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about providing exceptional service and thrive in a fast-paced environment, we encourage you to apply.