What are the responsibilities and job description for the Hotel Shuttle Driver position at Auro Hotels?
Welcome ! The Beautiful TownePlace Suites by Marriott Charleston Airport is seeking an Airport Shuttle Driver. The purpose of the Shuttle Driver is to transport guests in a prompt, friendly and courteous manner using safe driving practices. Additionally the Shuttle Driver will serve guests in a professional, gracious manner and to perform all duties associated with bell staff to include loading, unloading and transportation of guest luggage, escorting guests to and from guest rooms, promoting hotel facilities and demonstrating guest room accommodation & providing information to guests.
Essential Job Functions
- Warmly welcome guests, creating a positive first impression of the Auro brand.
- Promote hotel facilities and provide accurate information on hotel facilities, local attractions/events, transportation arrangement and directions around the community.
- Maintain effective communication within Bell Staff, and with all hotel departments. Stay aware of issues relating to bell staff and general hotel operations. Attend meetings as scheduled. Be responsive to instructions and suggestions and work to resolve problems. Adhere to arrangements made and instruction relating to special guest needs, large group arrivals, VIP and special requests, special transportation needs, etc.
- Perform bell staff duties: load and unload guest luggage and other belongings from a variety of vehicles, escort guests to and from guest rooms, transport luggage/belongings to and from guest rooms, bell closet and other hotel areas, navigate bell carts carefully through public areas, in and out of elevators and in corridors, demonstrate features of guest room and promote hotel facilities, deliver guest faxes, amenities, etc.
- Complete baggage claim tickets, read and match luggage tags to tickets, detach and give to guest their portion of claim ticket.
- Transport guests to and from designated and approved locations using official hotel vehicles (cars or vans). Operate hotel vehicles in a safe manner and in accordance with established laws. Perform assigned duties associated with guest transportation (ex. maintain logs, show videos, etc.). Read, track and comply with guest transportation schedules established on a daily basis.
- Must be able to drive a manual and automatic transmission vehicle.
- Ensure the timely delivery of guest luggage, packages, gifts, messages, facsimiles, newspapers, etc.
- Maintain cleanliness of the hotel vehicles by cleaning and washing it when appropriate.
- Take vehicles for periodic servicing and fueling as required.
- Complete a pre-driving checklist for vehicles on a daily basis insuring that the following are in proper working order: lights, brakes and electric doors on vas and trucks, oil and tire pressure, transmission fluid, radiator fluid and gas at proper levels.
Pre- requisites :
High school diploma or general education degree or equivalent combination of education and experience required. Must have a valid state driver license.
About Us :
Auro Hotels is an international company with a portfolio of 37 hotel properties. We design and build stunning hotels with thoughtful touches that will make guests feel at home and simplify operations for our owners.
Benefits :
401k Matching, Auro Hotels & Marriott Hotels benefits for friends and family. Medical, Dental , Vision, life insurance etc. As we continue to expand our network and grow as a company Auro Hotels is constantly seeking employees to take roles in leadership, management, I.T., Human Resources etc. We value developing our team members to become future leaders. Therefor opportunity for growth and career development is not only something we encourage but take pride in.
Compensation :
Starting Pay: $14.00/hr Tips
Legal:
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Days:
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- North Charleston, SC 29418 (Required)
Work Location: In person
Salary : $14 - $15
