What are the responsibilities and job description for the Food Service Manager position at Ausable Chasm?
Job Title: Food Service Manager
Employer: Ausable Chasm
Location: Ausable Chasm, NY
Employment Type: Seasonal (Full-Time)
About Us:
Ausable Chasm, one of the oldest natural attractions in the United States, is seeking a dedicated and dynamic Food Service Manager to oversee operations at our on-site dining facilities. Join our team and contribute to creating memorable dining experiences for our guests while enjoying the stunning natural beauty of our outdoor attraction.
Job Summary:
The Food Service Manager is responsible for managing all aspects of our food service operations, ensuring a high level of customer satisfaction, food quality, and operational efficiency. This role requires strong leadership, organizational, and customer service skills to maintain a welcoming and efficient dining environment.
Key Responsibilities:
- Menu Planning & Food Preparation: Create and manage current menus, ensure high-quality food preparation, and adapt offerings based on guest preferences and seasonal availability.
- Leadership & Team Management: Train and supervise food service employees. Develop work schedules and oversee employee performance.
- Inventory & Equipment Management: Monitor inventory levels, order supplies, inspect equipment, and ensure proper maintenance to avoid disruptions.
- Compliance & Safety: Enforce food safety regulations, maintain sanitization standards, and ensure compliance with local health and safety guidelines.
- Customer Service: Provide exceptional guest service by addressing customer inquiries, resolving complaints, and ensuring a welcoming atmosphere.
- Operational Oversight: Oversee food presentation, maintain the food service budget, set appropriate food prices, and ensure smooth daily operations.
- Problem Solving: Handle customer and employee complaints efficiently and professionally.
- Feedback & Improvement: Review guest feedback to identify areas for improvement and implement necessary changes.
Qualifications:
- Proven experience in food service management or a related field.
- Strong leadership and team-building skills.
- Knowledge of food safety regulations and best practices.
- Excellent organizational and time management abilities.
- Ability to work in a dynamic, paced environment and handle multiple tasks.
- Exceptional customer service and communication skills.
- Proficiency in managing budgets and controlling costs.
Physical Requirements:
- Ability to stand for extended periods and perform physical tasks as needed.
- Capacity to lift and carry supplies weighing up to 25 pounds.
Why Join Us?
- Work in a breathtaking natural setting.
- Be part of a supportive and enthusiastic team.
- Opportunity to interact with guests from all over the world.
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter highlighting their relevant experience to, Ausable Chasm, Attn. Human Resources, PO BOX 390, Ausable Chasm, New York, 12944. You may also email to: jobs@ausablechasm.com. Along with resume and cover letter, please submit a company application. You may download a copy here: https://cdn.prod.website-files.com/603941e48761d917641d41ae/678fac850302f04059fd6bad_Employment Application 2025.pdf
Join our team and help create unforgettable dining experiences for visitors at Ausable Chasm!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20
