REPORTS TO: Security & Technology Specialist (Visitor Control) I / II

SUPERVISES: Not applicable

AUTHORITIES / RESPONSIBILITIES:

• Performs a variety of administrative duties in support of the organization’s Security Department ensuring compliance with company policies, security procedures, and government regulations
• Process and maintain records related to security access, visitor logs, and badge issuance
• Maintains various security and access systems
• Process U.S. persons visit requests
• Verify proof of citizenship documents
• Collaborate with internal and external teammates and partners to ensure efficient on-boarding of Austal and Contractor/Subcontractor personnel
• Process incoming visits via DISS *requires security clearance
• Maintain DISS spreadsheets and submit to customer/teammate for approvals *requires security clearance
• Arrange and coordinate visits with authorized teammates
• Register guests in visitor logs and databases
• Utilize various software programs for data entry and badge creation
• Create/Activate/Re-activate access badges
• Update/Change/Troubleshoot credentials and access permissions for badges
• Receive and file Guard House paperwork
• Perform clerical and administrative support duties as needed

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:

• High School Diploma required; Associate’s degree preferred
• 5 years of relevant administrative, clerical, or customer service experience in a fast paced working environment required; security related experience preferred
• Must be able to obtain and maintain a secret level security clearance
• Defense Information System for Security (DISS) experience or training preferred
• Intermediate proficiency in MS 365 applications (Outlook, Word, Excel) - able to learn new software programs quickly
• Must be able to work flexible hours, including days, evenings, nights, weekends and occasional holidays in support of department and customer needs
• Excellent verbal and written communication skills
• Demonstrated customer service driven performance
• Able to multi-task and pivot in a fast paced, responsive environment
• Ability to handle sensitive information with discretion and confidentiality
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team

TOOLS:

DIRECTION EXERCISED:

DISCRETION EXERCISED: Works under moderate supervision

LIAISES WITH: All departments, vendors, visitors, tenants and teammates

ADDITIONAL REQUIREMENTS:

• Must be able to obtain and maintain required Security Clearance.
• Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:
  • 18 years of age or older.
  • Able to provide proof of US Person Status
  • No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date
  • No felony convictions of Drug crimes within three years from disposition date
  • Willing to submit to a drug screen
  • Willing to submit to a background check

SAFETY

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

Equal Employment Commitment

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.
Austal shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.  Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.