What are the responsibilities and job description for the Employee Experience Coordinator position at Austal?

REPORTS TO : Security & Technology Specialist (Visitor Control) I / II

SUPERVISES : Not applicable

AUTHORITIES / RESPONSIBILITIES :

Performs a variety of administrative duties in support of the organization’s Security Department ensuring compliance with company policies, security procedures, and government regulations
Process and maintain records related to security access, visitor logs, and badge issuance
Maintains various security and access systems
Process U.S. persons visit requests
Verify proof of citizenship documents
Collaborate with internal and external teammates and partners to ensure efficient on-boarding of Austal and Contractor / Subcontractor personnel
Process incoming visits via DISS
requires security clearance
Maintain DISS spreadsheets and submit to customer / teammate for approvals
requires security clearance
Arrange and coordinate visits with authorized teammates
Register guests in visitor logs and databases
Utilize various software programs for data entry and badge creation
Create / Activate / Re-activate access badges
Update / Change / Troubleshoot credentials and access permissions for badges
Receive and file Guard House paperwork
Perform clerical and administrative support duties as needed

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE :

High School Diploma required; Associate’s degree preferred

5 years of relevant administrative, clerical, or customer service experience in a fast paced working environment required; security related experience preferred

Must be able to obtain and maintain a secret level security clearance

Defense Information System for Security (DISS) experience or training preferred

Intermediate proficiency in MS 365 applications (Outlook, Word, Excel) - able to learn new software programs quickly

Must be able to work flexible hours, including days, evenings, nights, weekends and occasional holidays in support of department and customer needs

Excellent verbal and written communication skills

Demonstrated customer service driven performance

Able to multi-task and pivot in a fast paced, responsive environment

Ability to handle sensitive information with discretion and confidentiality

Strong attention to detail and organizational skills

Ability to work independently and as part of a team

TOOLS :

DIRECTION EXERCISED :

DISCRETION EXERCISED : Works under moderate supervision

LIAISES WITH : All departments, vendors, visitors, tenants and teammates

ADDITIONAL REQUIREMENTS :

Must be able to obtain and maintain required Security Clearance.

Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA : 18 years of age or older.Able to provide proof of US Person StatusNo felony convictions of Theft / Deception or Violent crimes within seven years from disposition dateNo felony convictions of Drug crimes within three years from disposition dateWilling to submit to a drug screenWilling to submit to a background check

SAFETY

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

Equal Employment Commitment

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What are the responsibilities and job description for the Employee Experience Coordinator position at Austal?

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