What are the responsibilities and job description for the Financial Transaction Specialist position at Austin Bank?
About the Role
We are looking for a highly skilled Customer Service Associate to join our team at Austin Bank. As a key member of our team, you will be responsible for providing exceptional customer service while ensuring the smooth operation of various financial transactions.
Key Responsibilities:
We are looking for a highly skilled Customer Service Associate to join our team at Austin Bank. As a key member of our team, you will be responsible for providing exceptional customer service while ensuring the smooth operation of various financial transactions.
Key Responsibilities:
- Greet customers and provide superior customer service.
- Process TT&L, EFTPS payments, and cash advances.
- Place stop payments on checks and drafts as requested by customer.
- Balance teller cash drawer and cash vault daily.
- Assist customers in preparing documentation on debit card disputes.
- Maintain confidentiality at all times.
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