What are the responsibilities and job description for the Digital Integration Specialist position at Austin Benefits Group?
Austin Benefits group is a leading employee benefits firm that provides benefit solutions to both private and publicly traded companies. We provide our clients with a highly responsive team to deliver unmatched service, education and smart benefit solutions.
Austin Benefits is currently looking for a new member to join our team as a full time Benefits Specialist - Digital Integration. Responsibilities include:
- Create and update modern employee communication materials that allow the client’s employees to better appreciate and understand their group benefit plans via SmartBenefits.
- Configure and maintain client benefit websites, while creating and publishing bulletins, alerts and videos to client benefit websites.
- Create and update new hire and exit kits for clients, streamlining the onboarding and offboarding process with technology enhancements.
- Create, maintain and enhance client reporting features via SmartBenefits.
- Responsible for establishing the EDI feed process and setup.
- Responsible for system integrations.
- Subject matter expert on SmartBenefits, ensuring cutting edge solutions and changes for our clients as enhancements are made available.
- Responsible for client and prospect demonstrations and seminars.
- Responsible for updating the executive team and the Austin team with changes and improvements.
- Identify potential challenges, improvements and opportunities with SmartBenefits.
- Maintain excellent relationships with teammates, insureds and vendors to ensure all communication needs are met.
- Other duties as assigned
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to work independently and provide direction for continuous improvement and efficiencies. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Must have 2-5 years of related administration skills and experience. Must be proficient in Microsoft Office Suite of products especially Word, Excel, Publisher and PowerPoint. College degree required.