What are the responsibilities and job description for the HIM Document Quality Specialist position at Austin Regional Clinic: ARC?
Job Details
Description
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/.
PURPOSE
Responsible for efficiently and accurately indexing and quality checking documents in an electronic medical record utilizing the OnBase imaging software interfaced to EPIC. Provides assistance to physicians in the delivery of efficient and effective comprehensive medical care through maintaining organized electronic medical records (EMR). Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization supported.
Essential Functions
Education and Experience
Required: High school diploma or GED. One (1) or more years of medical records experience or an Associate or Bachelor degree in related field required.
Preferred: Previous medical document imaging experience a plus.
Knowledge, Skills And Abilities
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Description
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/.
PURPOSE
Responsible for efficiently and accurately indexing and quality checking documents in an electronic medical record utilizing the OnBase imaging software interfaced to EPIC. Provides assistance to physicians in the delivery of efficient and effective comprehensive medical care through maintaining organized electronic medical records (EMR). Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization supported.
Essential Functions
- Sorts outstanding batches by priority.
- Opens a pending batch to view each individually scanned image and assigns free text and drop-down document identifiers per guidelines to each page.
- Assigns proper medical terminology descriptions and patient identifiers to each documents while indexing.
- Reviews entered fields required for indexing ensuring that the patient name, medical record and other required keywords are correct on every page.
- Verifies the quality of the batch by identifying that pages are in the correct order, the pages or documents are legible, no pages are missing and all pages are oriented and indexed appropriately.
- Takes appropriate action on any scanning image quality errors by utilizing system functionality.
- Maintains indexing standards by memorizing and identifying various documents used throughout entire organization and how they correlate to EMR functionality.
- Indexes each medical record document according to policies and procedures.
- Ability to self-delegate time to ensure productivity standards are met with meticulous attention to detail to ensure document quality standards.
- Communicates errors and process improvements with coworkers and supervisor.
- Meets set productivity standards daily and adheres to departmental error guidelines. .
- Performs duties of HIM Document Scanning Specialist.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Regular and dependable attendance.
- Follows the core competencies set forth by the Company, which are available for review on CMSweb.
- Demonstrates the ability to change toner, ribbons, paper, and labels for all department equipment.
- Uses computerized systems according to standards.
- Performs other duties as assigned.
Education and Experience
Required: High school diploma or GED. One (1) or more years of medical records experience or an Associate or Bachelor degree in related field required.
Preferred: Previous medical document imaging experience a plus.
Knowledge, Skills And Abilities
- Familiarity with document imaging and workflow systems a plus.
- Ability to perform job functions, troubleshoot problems and make decisions without direct supervision.
- Must be flexible in daily assignments and able to cross-cover within an assigned work group.
- Must be able to understand and follow oral and written instruction and must be able to communicate with co-workers to perform duties as part of a work group.
- Must display a high level of accuracy, critical thinking and organization.
- Must be able to carry 20 pounds and lift 5 pounds overhead.
- Strong computer and keyboarding skills, including familiarity with Windows.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal & problem solving skills.
- Ability to work in a team environment.
- Ability to handle competing priorities.
- Ability to engage others, listen and adapt response to meet others’ needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent computer and keyboarding skills, including familiarity with Windows.
- Excellent verbal and written communication skills.
- Ability to manage competing priorities.
- Ability to perform job duties in a professional manner at all times.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology.
- Ability to apply common sense in performing job.
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