What are the responsibilities and job description for the Community Liaison position at AuthoraCare Collective?
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AuthoraCare Collective is currently seeking a Community Liaison supporting Forsyth, Davidson, Randolph and Guilford Counties (including Highpoint/Jamestown). This is a full-time position Monday - Friday, 8:00am - 5:00pm and requires flexibility to work evenings and weekends and willingness to travel to locations in the community.
Job Summary:
The community liaison is responsible for outreach, customer service, account management and direct marketing to physicians, advanced care practitioners, case managers, social workers, long term care facilities, and community-based organizations. The liaison is accountable for developing referral relationships and ensuring smooth, timely access to AuthoraCare programs and services.
Promotes services through personal and phone contacts, public presentations, and correspondence. Effectively positions AuthoraCare as the preferred partner. Must be able to collaborate and effectively communicate with external customers and other members of the AuthoraCare team. Ability to be self-directed and develop and manage multiple priorities in a given timeframe.
Exceptional relationship building and customer service skills. Ability to develop call plans, strategic contacts, manage key accounts, collaborate with other members of the AuthoraCare team and arrange meetings and presentations with referral partners. Proficiency with Microsoft Office and database applications.
Our team members enjoy the following benefits: Competitive salaries and a comprehensive benefit package which includes paid time off (PTO), seven paid holidays, medical, dental, vision, disability, and life insurance, and 403B match after 12 months of service. Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.
