Community Liaison

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose : Maintain collaborative relationships with Health & Family Services, government agencies, community resource and advocacy groups, to build additional community support for current and potential enrollees.

• This is a field position that requires local travel within Guilford / Forsyth county in North Carolina 4 days a week
• Build and maintain strategic partnerships with safety net providers around SDOH
• Engage in grassroots community mobilizing and organizing efforts based on member needs
• Coordinate partnerships that help quantify the impact of social services on health outcomes
• Develop and maintain collaborative relationships with Health & Family Services, government agencies, community resource and advocacy groups, to build additional community support for current and potential members.
• Create strategies that address the social determinants of health by identifying viable and innovative solutions so that members, providers, and communities have improved health outcomes.
• Work effectively with internal staff, staff at local and state government agencies, and with contracted health plans and regulatory / accreditation entities to develop and implement processes to better serve enrollees
• Establish and maintain key community relationships throughout State
• Develop and implement appropriate policy and procedure to ensure health plan staff are able to facilitate enrollee and provider needs through entire case management cycle
• Communicate, identify, resolve, and prevent care problems, with other systems of care, as well as government and community agencies.
• Monitor and report on achievement of committed action plans
• Coordinate outreach activities to identify enrollees needing care within the urban and rural populations
• Compile and review reports on work function activities for statistical, financial and process improvement tracking purposes to identify trends, assist in financial forecasting, and make recommendations to management
• Review analyses of activities, costs, operations and forecast data to determine progress toward stated goals and objectives
• Ensure compliance with State law and regulations
• Ability to travel locally 4 days a week

Education / Experience : Bachelor’s degree in Social Work, Nursing, or related field. 5 years of social services or advocacy experience preferably in Medicaid environment.

License / Certification : LCSW or RN license preferred.

Valid North Carolina drivers license required.

This position is a field position that requires local travel within Guilford / Forsyth county in North Carolina. Candidates must be within driving distance of these counties to be considered.

Pay Range : $55,100.00 - $99,000.00 per year

Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Salary : $55,100 - $99,000