What are the responsibilities and job description for the Employee Communications Specialist position at Auto Club Services Inc?
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Job Type:
Full timeExempt/Non Exempt:
Job Description:
Employee Communications Specialist – The Auto Club Group
What you will do:
Under moderate guidance and supervision, research, write and edit standard internal communication documents, articles or emails for management and non-management audiences. Develop, publish and update content to the company intranet, external communication portals and other interactive media. Update and publish company policy and procedures as directed. Work with business lines and departments to ensure that all communications increase employee awareness and knowledge of products/services and company activities while adhering to established company communication standards. Conduct routine tasks and assignments as directed, obtain appropriate approvals and ensure cost-effective completion within specified deadlines.
Analyze possible solutions and standard procedures to solve a range of straightforward problems. Identify employee information/communication needs and make recommendations for improvement to communication methods, processes and procedures. Use sound judgement to escalate issues to senior staff.
May participate in communication project teams or assist with audio/visual equipment when necessary.
How you will benefit:
Employee Communications Specialist will earn a competitive salary of $56,000 - $62,000 annually with annual bonus potential based on performance.
- Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
- 401k Match
- Medical
- Dental
- Vision
- PTO
- Paid Holidays
- Tuition Reimbursement
We’re looking for candidates who:
Required Qualifications:
Education:
- Bachelor Degree in Journalism, English, Public Relations, Communications or a related field
Experience:
- Writing articles for publications
- Web and graphics design
- Writing, editing, proofreading and organizing content, and layout page design (web and print)
- Interviewing subject matter experts
- Creating instructional documents, help guides or job aids (technical writing)
Knowledge and Skills:
Knowledge of:
- Associated Press style
- Script writing techniques
- Current and emerging communication techniques (i.e., social media, blogging, video, mobile and infographics)
- Microsoft Office applications, Microsoft SharePoint, Adobe Creative Suite (e.g. Adobe Dreamweaver, InDesign, Illustrator, Fireworks and Photoshop)
Ability to:
- Write and edit stories and announcements
- Develop story ideas or content for various employee audiences
- Communicate effectively within a work environment
- Provide counsel to all levels of management on communication processes/issues
- Handle special assignments and confidential reports as requested
- Actively identify new learning opportunities
- Design graphics to accompany communications
- Demonstrate strong writing skills (a writing sample will be required at time of application)
- Work with outside vendors
Preferred Qualifications:
Knowledge of:
- Video production and editing
- Layout, photo editing, basic photography, design
- SharePoint functionality (web parts, creating/editing intranet pages etc.)
Work Environment
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Salary : $56,000 - $62,000
