What are the responsibilities and job description for the Front Office Customer Service Representative position at Auto Glass Experts?
About us
Auto Glass Experts is a small business expanding to the Concord, NC market. We are professional, agile and customer-centric.
- Responsibilities:
- Conduct outbound calls to existing and potential customers
- Provide excellent customer service and address customer inquiries and concerns
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate records of customer interactions and transactions
- Follow up with customers to ensure satisfaction and resolve any issues
Experience:
- Previous experience in a customer service role preferred
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities
- Ability to work in a fast-paced environment
- Proficient in computer systems and software applications
At our company, we value our customers and strive to provide the best possible service. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and building strong relationships. We offer competitive compensation, opportunities for growth, and a supportive work environment.
If you are passionate about delivering exceptional customer service and have the skills necessary for this role, we would love to hear from you.
Apply today!