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Quick Lane Service Manager / Automotive Service Manager

Auto Job Experts
Libertyville, IL Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Hands on position!! Qualifications

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality Responsibilities
  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

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