What are the responsibilities and job description for the Automotive Service Writer - 1 year experiance with Mitchell 1 position at Auto Pro?
**Job Title: Service Writer**
**Company Description:**
Full Service Auto Repair and Tires
**Job Overview:**
We are seeking a dedicated and customer-oriented Service Writer to join our team at Full Service Auto Repair and Tires. As a Service Writer, you will be the primary point of contact for customers requiring automotive services. Your role will involve communicating with customers to understand their vehicle issues, preparing service estimates, and ensuring a seamless service experience.
**Duties:**
- Greet customers and ascertain the reason for their visit
- Listen to customer concerns regarding their vehicles and document detailed information
- Provide accurate cost estimates for parts and labor required for repairs or maintenance
- Schedule appointments for service technicians and ensure timely completion of work
- Communicate effectively with customers regarding the status of their vehicles and any additional repairs needed
- Coordinate with the service team to prioritize tasks and ensure efficient workflow
- Maintain detailed records of customer interactions and service history
**Requirements:**
- flexable scheduling avalible. For a 4 days a week.
ie Monday, Tuesday, off Wednesday, Thursday, Friday, off Saturday Sunday.
- Proven experience in automotive service management or a related field
- Strong knowledge of auto repair, oil changes, brake repair, and general automotive maintenance
- Excellent sales skills with the ability to upsell services when appropriate
- Familiarity with dealership operations and automotive sales processes
- Exceptional communication and customer service skills
- Ability to work in a fast-paced environment while maintaining attention to detail
If you are passionate about the automotive industry, possess excellent communication skills, and thrive in a customer-focused role, we invite you to apply for the position of Service Writer at Full Service Auto Repair and Tires. Join our team and contribute to providing top-notch automotive services to our valued customers.
Job Type: Full-time
Pay: $25.00 - $45.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $25 - $45