What are the responsibilities and job description for the Student Loan Collector position at Automated Collection Services?
Description
Join Our Award-Winning Team as a Collector in the Student Loan Department!
Location : Goodlettsville, TN (Hybrid Work Environment Available)
Pay Range : $16.00 - $19.00 / hour Uncapped Bonus Potential
Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Collectors to join our Student Loan Department , where you'll help borrowers find solutions to repay their student loans while building a fulfilling career.
Our Mission
At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.
What You'll Do
- Guide borrowers through repayment options via inbound and outbound calls with professionalism and care.
- Provide education on student loan debt resolution while de-escalating stressful calls.
- Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA) .
- Maintain accurate records of all interactions and conduct skip tracing when needed.
- Contribute to a collaborative team environment built on trust and mutual respect.
Your Path to Success
What We're Looking For
Strong de-escalation and communication abilities.
Why Choose ACSI?
Salary : $16 - $19
