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Call Center Supervisor - Haitian Creole and Portuguese

Automated Health Systems
Automated Health Systems Salary
Marlborough, MA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/8/2025

Automated Health Systems has Bilingual Call Center Supervisor positions available in Marlborough, MA. Portuguese and Haitian Creole speakers preferred.

Benefits :

  • Health / dental / vision insurance / 401 (k)
  • Employee Wellness Program
  • Strong company culture
  • Career growth opportunities

As a Call Center Supervisor , you will be responsible for leading a team of Customer Service Representatives that assist customers with MA Medicaid eligibility, enrollment and related tasks.

Qualifications for the position include :

  • Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
  • Minimum of two years' experience with call center operations required.
  • Strong PC proficiency (i.e., Microsoft Excel) required.
  • Associate degree preferred and / or equivalent job-related experience / training.
  • Bilingual language skills (i.e., Spanish) a plus.
  • AHS is an Equal Opportunity Employer.

    Please visit our website for more information :

    www.automated-health.com / careers

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