What are the responsibilities and job description for the Customer Service Representative position at Automated Health Systems?
Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.
**Position can be 100% remote, MUST be able to pick up equipment in Tallahassee**
These roles are part-time (25 hours/week)
Customer Service Representative Benefits:
- Dental/Vision insurance /401(k)/PTO
- Employee Wellness Program
- Available shifts from 8:00am to 8:00pm, Monday through Friday
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Call Center Additional Benefits:
- Eligibility for up to a $400 hiring bonus!
- Eligibility for employee referral incentives up to an additional $400!
Customer Service Representative Responsibilities:
- Assisting individuals and families gain access to health care services
- Reviewing and determining eligibility and enrollment on assigned workload.
- Providing quality customer service and support.
Customer Service Representative Qualifications for the position include:
- Team Player with excellent communication skills.
- Customer-focused with a passion for helping people.
- Strong PC Proficiency with a willingness to learn new applications.
- Maintain confidentiality of personal health information.
- Minimum of two years’ experience in health care industry required.
- Minimum of one year eligibility experience preferred.
- Understanding of FL Medicaid programs preferred.
- Associates degree preferred.
- Bilingual skills (Spanish or Creole) strongly preferred.
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Additional Titles:
Call Center
Call Center rep
call center professional
Customer Service
Customer Service Rep
Customer Service Representative
Customer Service/Call Center
Remote Customer Service
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: No more than 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
- Work from home
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Location:
- Pensacola, FL (Required)
Work Location: Remote
Salary : $12 - $13
