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Customer Service Specialist

Automated Health Systems
Dundalk, MD Full Time
POSTED ON 12/16/2024 CLOSED ON 1/24/2025

What are the responsibilities and job description for the Customer Service Specialist position at Automated Health Systems?

Job description

Automated Health Systems is a premier healthcare focused customer service call center vendor. Join at the front end for an exciting opportunity in a fast-paced contact center environment.

Call Center Benefits:

  • Medical/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing paid training
  • Strong company culture with career growth opportunities
  • Training Schedule: Monday to Friday between 8:00 a.m. to 6:00 p.m.

Call Center Responsibilities:

  • Assisting individuals and families with information and questions about DHS Programs.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Call Center Qualifications for the position include:

  • Customer-focused team player with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Detail-oriented, fast learner with excellent communication skills.
  • Maintain confidentiality of personal health information.
  • Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process easy for all who contact us!

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers

“The Enlightened Choice in Health Service Management”

Additional Titles:

Call Center

Call Center rep

Call Center Professional

Customer Service

Customer Service Rep

Customer Service Representative

Customer Service/Call Center

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • No nights

Work Location: In person

Salary : $17

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