What are the responsibilities and job description for the IT Technical Support Specialist position at Automated Health Systems?
Automated Health Systems has an IT Support Specialist position available in Elkridge, MD.
This is an onsite position.
Benefits:
- Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
- Comprehensive and ongoing training
- Employee Wellness Program
- Strong company culture with career growth opportunities
As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.
Qualifications for the position include:
- Minimum two to three years’ experience in a Help Desk support role required.
- Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
- Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
- Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
- Associate degree in Computer Science or related field preferred; A certification preferred.
AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
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