What are the responsibilities and job description for the IT Technical Support Specialist position at Automated Health Systems?
Automated Health Systems, a dynamic and entrepreneurial healthcare company, is looking to hire an IT support professional to join its team in the Pittsburgh, PA area.
Benefits:
- Health/dental/vision/supplemental insurance/401(k)/Paid Time Off
- Comprehensive and ongoing training
- Employee Wellness Program
- Strong company culture with career growth opportunities
As an IT Technical Support Specialist, you will be responsible for providing technical set-up and support (via chat, email or phone) for employees in a call center environment.
JOB REQUIREMENTS
Qualifications for the position include:
- Minimum two to three years’ experience in a Help Desk support role required.
- Hands-on knowledge of Microsoft Windows client and server products and network infrastructure required.
- Solid knowledge of Microsoft Office suite and Windows for end user application support required; ability to run reports to diagnose system errors and issues.
- Must have strong work ethic and problem-solving skills, good verbal and written communication skills, and excellent customer service with ability to multitask and manage Help Desk tickets in a timely manner.
- Associate degree in Computer Science or related field preferred; A certification preferred.
AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
