Demo

Service Dispatcher

Automatic Air Corp
Louisville, KY Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 8/31/2025

We are a local, family owned residential/light commercial service contractor. We are looking for a qualified, high energy individual to manage and dispatch our service technicians.

Duties for this position include but not limited to:

- Answer phones (primary call recipient) and field calls appropriately

- Schedule service visits and set appointments for technicians

- Review and revise all completed service invoices and prepare/ mail statements

and invoices

- Assist customers with service billing questions

- Track incomplete calls/ follow up with customers to schedule return trips as

needed

- Track, process, manage, and schedule residential and commercial maintenance

agreements and appointments

- Collect all incoming company payments and record in dispatching software

- Prepare and record check/ cash deposits

- Enter all vendor invoices into dispatching software

- Export all service invoices to accounting software daily

- Maintain/ calculate service department timecards (daily) and commissions and

vacation (weekly)

- Obtain customer and equipment information from customers over the phone and

from technicians following appointments and send to the sales department for

follow- up

- Work with service manager on a routine service meeting points/ discussion topics

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday

Job Types: Full-time, Contract


Pay: $20.00 - $25.00 per hour


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Experience:

  • Dispatching: 3 years (Preferred)

Work Location: In person

Salary : $20 - $25

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