What are the responsibilities and job description for the Production Control/Customer Service position at Automatic Products Corporation?
We are a dynamic manufacturing company seeking a highly organized and detail-oriented professional to join our team. This hybrid role combines responsibilities in order entry, customer service, and planning. The ideal candidate will bring supply chain knowledge, strong communication skills, and the ability to thrive in a fast-paced environment.
Responsibilities:
Responsibilities:
- Serve as the primary point of contact for customers, ensuring clear and ongoing communication to guarantee on-time delivery.
- Collaborate cross-functionally with internal departments to resolve issues between customer requirements and operations.
- Audit and process customer orders accurately, verifying quantity, pricing, and revision levels.
- Perform various clerical duties including answering phones, filing, and general administrative support.
- Use MRP systems and MS Office tools to manage and track orders and inventory.
- Assist in planning and procurement activities as needed.
- Experience in supply chain operations within a manufacturing environment.
- Strong math skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multi-task and stay organized under pressure.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of MRP systems required.
Competitive Benefits and Pay
