Dispatcher

Position Summary:

We are seeking a detail-oriented and proactive Dispatcher to join our team. In this role, you will serve as a vital link between logistics operators and our software platform, ensuring that loads and schedules are efficiently managed and executed on time. The ideal candidate will possess excellent organizational skills, strong communication abilities, and the capacity to thrive in a dynamic environment.

Key Responsibilities:

• Coordinate and schedule loads to ensure timely delivery and optimal routing.

• Monitor and manage real-time logistics operations using our software platform, addressing any issues that arise promptly.

• Serve as a primary point of contact for drivers and logistics operators, providing updates, instructions, and support as needed.

• Collaborate with customers and internal teams to address scheduling conflicts, delivery changes, or other operational challenges.

• Ensure all relevant data is accurately entered into the software system, including load details, schedules, and status updates.

• Analyze operational data and provide feedback to improve scheduling efficiency and on-time performance.

• Maintain compliance with all safety and transportation regulations during dispatch operations.

Required Education, Experience, and Qualifications:

• At least five (5) years of experience in dispatching in the oilfield and frac sand industry.

• Familiarity with logistics management software or other operational tools, Automatize proficiency is highly preferred.

• Strong problem-solving skills and the ability to make decisions under pressure.

• Excellent communication skills, with the ability to interact effectively with drivers, customers, and team members.

• Attention to detail and the ability to multitask in a fast-paced environment.

• Basic understanding of transportation regulations and safety standards.

• Ability to work flexible hours, including evenings or weekends, as required by the operation.

Working Conditions:

· Must be able to lift 15 pounds at times.

· Positions self to install equipment, including under desks.

· Moves throughout the building to access files.

· Must be able to comprehend and follow written and oral instructions.

· Must be able to complete tasks even with frequent interruptions.

· Must be able to use discretion and independent judgment as needed.

· Must be able to speak clearly on the phone and to fellow workers.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.