Automotive Parts Manager

A high-volume dealership is looking for a hands-on, experienced Parts Manager to take charge of their busy department. The ideal candidate is honest, hardworking, and proactive, with a strong background in managing a busy Parts Department. The successful candidate is a Parts Manager who will lead by example, coach and develop their team daily, and maintain a clean, well-organized inventory. The GM does not micromanage, so this is a great opportunity for a confident leader who knows how to run a successful parts operation without needing oversight. This is a great opportunity for someone who practices what they preach and is ready to take ownership of a thriving parts department. It is important that the Parts Manager maintains a positive working relationship with the Service Manager and Service Department as the bulk of the parts business is internals. Experience on CDK is a plus.

The role of a dealership Parts Manager is critical to the smooth operation of the dealership's service and repair functions and the satisfaction of customers who rely on the availability of parts for their vehicles. It is important that the Parts Manager hired is able to balance inventory management, customer service, and profitability while ensuring compliance with industry standards and regulations.

Responsibilities:

• Inventory Management: Oversee the procurement and stocking of parts and accessories required for vehicle maintenance and repair. Maintain accurate inventory records, track stock levels, and order parts as needed to meet demand while avoiding overstock.
• Supplier Relations: Establish and maintain relationships with suppliers and negotiate pricing, discounts, and terms. Evaluate the quality and reliability of parts suppliers to ensure the dealership receives high-quality products.
• Parts Sales: Manage the sale of parts to both internal (mechanics and service technicians) and external customers. Provide pricing and availability information to customers, and assist with part selection and recommendations.
• Customer Service: Ensure a high level of customer service, addressing inquiries, concerns, and issues related to parts and accessories. Handle customer complaints and returns in a professional and efficient manner.
• Staff Supervision: Oversee the parts department staff, including parts counter people and parts drivers. Assign tasks, provide training, and evaluate employee performance.
• Pricing and Profitability: Monitor pricing strategies to maximize profitability while remaining competitive in the market. Analyze sales data and trends to adjust pricing and product offerings as needed.
• Inventory Control: Implement inventory control procedures, such as cycle counting and regular audits, to prevent theft and minimize shrinkage. Ensure that the parts department complies with manufacturer and dealership policies.
• Parts Sourcing: Research and source hard-to-find or specialty parts that may not be readily available through regular suppliers.
• Budget Management: Develop and manage the parts department budget, including tracking expenses, revenue, and profitability.
• Reporting: Generate reports on parts department performance, including sales, inventory turnover, and other relevant metrics.
• Provide reports to dealership management as required.

Compensation:

• Compensation package will be in the $150,000 - $180,000 range based on experience and performance.
• Benefits package provided

Apply:

Please apply with your most recent resume at www.automotivesearchgroup.com ; or call Sara at 508-620-6300 today for more information.

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