What are the responsibilities and job description for the Rental Car Manager / Operations Manager position at Automotive Search Group?
Operations Manager – Car Rental Company in Jackson, WY
Location : Jackson, Wyoming
Reports To : General Manager
Company Overview
Well-established locally owned car rental company in Jackson is seeking a strong Operations Manager to lead their team as the current manager is retiring after many years with the company. Very stable organization with many long-term employees and a great work-place culture. This is a high-volume operation that thrives on strong leadership, operational efficiency, and customer service excellence .
Position Summary
This role is for a seasoned rental car professional who thrives in leading teams, delivering outstanding customer experiences, and optimizing business operations. We are seeking a driven and experienced Operations Manager to lead the team, optimize fleet performance, and elevate customer service. This role is about managing people, driving efficiency, and ensuring top-tier customer experiences—not individual sales. Success is measured by team performance, operational execution, and total company revenue growth. It is imperative that this person leads by example, is a positive mentor, and strong team builder as the organization has a great reputation and many long-term employees.
Key Responsibilities
Leadership & Team Development
- Lead, train, and develop a stable high-performing team with a focus on accountability and execution.
- Foster a strong service culture, ensuring every team member upholds company standards.
- Manage daily operations by coaching staff, resolving issues, and setting clear performance expectations.
- Oversee scheduling and labor optimization to balance costs while delivering exceptional service.
- Hold employees accountable for operational efficiency, customer interactions, and policy adherence.
Customer Service & Risk Management
Operational Efficiency & Fleet Performance
Qualifications
Compensation & Benefits
Apply :
Please apply with your most recent resume at ; or call Lindsay at 508-620-6300 today for more information.
Serious relocation candidates with experience as a Branch Manager or Operations Manager at a busy rental car company will be considered for this role. Must have experience working in the US.
Salary : $90,000 - $115,000
