Automotive Sales Representative

Job Description

Car Sales - Summary

Sells/leases new and used vehicles at dealership gross profit, volume, and customer

satisfaction standards.

Car Sales - Essential Duties

• Sells and delivers a minimum number of vehicles per month.
• Know the mission statement
• Understand and know the “ Road to the Sale”
• Always have the Murphy Clipboard and approved documents on the clipboard
• Assist with 2nd delivery process
• Must wear Murphy Auto Group approved attire
• Writes complete sales orders and processes paperwork in accordance with
  
  

dealership policies.

• Utilizes dealership sales control and follow-up systems.
• Attends product and sales training courses as requested by sales manager.
• Keeps up to date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral
  
  

business and contributes to customer satisfaction.

• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of vehicle purchasers.
• Approaches, greets, and helps or direction to any customer who enters the
  
  

dealership showroom or sales lot.

• Assists customers in selecting a vehicle by asking questions and listening
  
  

carefully to their responses.

• Explains fully product performance, application and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows dealership procedure to obtain proper
  
  

identification from customer prior to test drive.

• Exhibits a high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws which govern retail
  
  

automobile sales.

• Establishes personal income goals that are consistent with dealership standards
  
  

of productivity and devises a strategy to meet those goals.

• Keeps abreast of new products, features, accessories, etc., and their benefits to
  
  

customers.

• Knows and understands equity and values and can explain depreciation to the
  
  

customer.

• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with
  
  

properly completed paperwork (insurance information, trade title etc.).

• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that the customer understands the
  
  

vehicle's operating features, warranty and paperwork.

• Introduces customers to service department personnel to emphasize to them the
  
  

quality and efficiency of service repairs and maintenance available in the

dealership's service department.

• Schedules first service appointment.
• Follow up on all post-delivery items, tag/title work, “we-owes” and special
  
  

requests to be sure that all customer expectations are met.

• Reviews and analyzes actions at the end of each day, week, month and year to
  
  

determine how to better utilize time and plans more effectively.

• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.
  
  

Job Type: Full-time

Salary: $80,000.00 - $100,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

Experience Level

• 1 year
• 2 years
  
  

Schedule

• 10 hour shift
• 8 hour shift
  
  

Work Location: In person