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Automotive Service Representative

Honda Cars of Aiken
Warrenville, SC Full Time
POSTED ON 1/25/2025 CLOSED ON 2/20/2025

What are the responsibilities and job description for the Automotive Service Representative position at Honda Cars of Aiken?

Job Summary

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This is an excellent opportunity to work in a fast-paced service environment where you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and promoting our dealership's services.

About Us

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Honda Cars of Aiken is a reputable dealership dedicated to providing top-notch service to our customers. Our team is committed to delivering exceptional customer experiences, and we are seeking a skilled Service Advisor to join our team.

Your Key Responsibilities

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As a Service Advisor, you will be the primary point of contact for customers, greeting them in a timely and friendly manner, obtaining vehicle information, and advising them on necessary services for routine maintenance.

You will help identify mechanical problems by questioning customers or performing visual inspections or road tests. You will also confer with customers about inspection results, recommend corrective procedures, and prepare repair orders showing time, cost, and labor estimates for service.

Additionally, you will refer to service history, inspect vehicles, and recommend additional needed services. You will establish promised times, check with service technicians to ensure timely repairs, and review repair orders to ensure that work is completed and additional work and authorization are noted.

Requirements

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We are looking for a highly motivated and customer-focused individual who possesses excellent communication skills, both written and verbal. You should have previous experience as a Service Advisor, be computer literate, and have the ability to understand vehicle computer systems.

A valid driver's license and clean driving record are also required. High school diploma or GED, or 2 years of experience, is preferred. You must be able to stand for 8 hours a day, tolerate working in hot and cold weather, and lift, kneel, bend, and twist.

Benefits

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We offer a competitive compensation package including paid time off and holidays, 401k plan with employer match, medical/dental and vision insurance, voluntary benefits available, and vehicle purchase and service.

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