What are the responsibilities and job description for the Project Manager position at Autumn Harp Inc.?
Job Description
Job Description
Autumn Harp, Inc. is a private-label, custom manufacturer of cosmetics and personal care products. The company’s state of the art facility provides premium service and creative solutions to product development and manufacturing of skincare, color cosmetics and lip care products, in service to the personal care industry. Our OTC facility provides support to clients who range from major global corporations to independent brands. Autumn Harp fosters a diverse company culture and celebrates the uniqueness of our employees and are committed to an inclusive and respectful work environment. Autumn Harp is proud to be an equal opportunity employer.
We are seeking a Project Manager to join our talented Customer Experience Team in an environment with a strong commitment to internal and external customer service. Reporting to the Vice President, Strategic Accounts, the Project Manager will provide a wide variety of support for an assigned list of customers. The Project Manager will work closely with external sales executives in transitioning new customers / products from external to internal status. This position includes working with the full SCRUM development team to introduce new products on time and on budget for the Brands we support. This includes timeline management, regularly scheduled project calls and meetings to ensure the projects are coming in on time and on budget, among other tasks. Work closely with our customer service team to ensure orders are being delivered in a timely manner as required by the customer. An understanding of order management and related duties is required, as well as addressing and solving customer issues.
Key responsibilities :
- Managing timelines and ensuring projects are completed on schedule and shipped on time
- Conducting regularly scheduled project calls and meetings
- Working closely with the internal customer service representative to ensure timely order delivery
- Understanding order management and related duties
- Addressing and solving customer issues
Qualifications :
