What are the responsibilities and job description for the Production Support Program Manager position at Auxo Solutions?
A company is looking for a Production Support Program Manager.
Key Responsibilities
Own the overall success and continuous improvement of the production support program Lead a cross-functional team to ensure alignment on objectives and high performance Act as the primary point of contact for high-priority escalations and drive timely resolutions
Qualifications
Minimum 5 years of experience managing production support programs in a technical environment Proven track record of leading and mentoring teams Strong understanding of custom application support models, with experience in Jira and low-code platforms Experience in managing multiple priorities with strong organizational skills Familiarity with Agile methodologies and strong analytical skills
Key Responsibilities
Own the overall success and continuous improvement of the production support program Lead a cross-functional team to ensure alignment on objectives and high performance Act as the primary point of contact for high-priority escalations and drive timely resolutions
Qualifications
Minimum 5 years of experience managing production support programs in a technical environment Proven track record of leading and mentoring teams Strong understanding of custom application support models, with experience in Jira and low-code platforms Experience in managing multiple priorities with strong organizational skills Familiarity with Agile methodologies and strong analytical skills
